FAQ

Frequently Asked Questions

Welcome to our FAQ page. Find answers to frequently asked questions about CPR, BLS, ACLS, and PALS training, including registration, scheduling, requirements, and certification.

Which CPR Certification Is Right for Me?

The right course depends on your profession and certification requirements. CPR is ideal for community members and workplace safety, while BLS is designed for healthcare providers. ACLS and PALS are intended for medical professionals who manage adult or pediatric emergencies. If you’re unsure, check with your employer, licensing board, or school before registering.

CPR teaches the fundamentals of responding to cardiac and breathing emergencies. BLS includes additional healthcare-focused skills such as team-based CPR and AED use. ACLS covers advanced treatment for adult cardiovascular emergencies, while PALS focuses on the emergency care of infants and children.

Yes. CPR Washington provides American Heart Association (AHA) certification courses for CPR, BLS, ACLS, and PALS that follow the latest AHA guidelines.

Absolutely. Whether you’re getting certified for the first time or renewing an existing certification, our courses are designed to guide you through the entire process.

In many cases, yes. Many students complete more than one certification during a single visit.

Yes. We offer blended learning for ACLS, BLS, and PALS certification courses, allowing participants to complete the online educational portion at their convenience before attending a hands-on, in-person skills assessment session.

How Do I Register for a Class?

Simply choose your certification course, select a convenient location and date, then complete your online registration to reserve your spot.

Yes. Many CPR Washington locations offer flexible scheduling with weekday, evening, and weekend appointments.

Yes. If you need to change your appointment, contact CPR Washington as soon as possible. Our team will help you find the next available session based on scheduling availability.

Advance registration is strongly recommended. Reserving your appointment ensures your preferred date and time are available.

Yes. CPR Washington offers on-site training for hospitals, healthcare facilities, schools, businesses, dental offices, and community organizations throughout Washington.

Do I Need to Complete Anything Before My Appointment?

Yes. For blended learning courses, you must complete the required American Heart Association online course before attending your self-guided skills session.

Please bring a valid government-issued photo ID and your online course completion certificate if your course requires one.

Wear comfortable clothing that allows you to kneel and perform chest compressions comfortably during your skills session.

No prior medical experience is required for CPR courses. However, BLS, ACLS, and PALS are intended for healthcare professionals or students entering healthcare careers.

How Does the Skills Session Work?

After checking in, you’ll complete a self-guided skills session using voice-assisted manikins. The manikins provide real-time coaching and feedback while you perform CPR skills according to American Heart Association standards.

No. The hands-on portion is self-guided using advanced voice-assisted manikins. Staff members are available if you need assistance with the equipment or have technical questions during your appointment.

Yes. Every student completes their skills session individually using a dedicated voice-assisted manikin.

Yes. The written exam is completed during the required online learning portion before your in-person skills session.

Students must successfully complete both the online course requirements and the self-guided skills session. The online exam typically requires a minimum passing score of 84% in accordance with American Heart Association standards.

Most self-guided skills sessions can be completed in approximately 20 to 40 minutes, depending on the course and individual progress.

When Will I Receive My Certification Card?

After successfully completing both the online course and skills session, your American Heart Association eCard is typically issued the same day or within 24 hours.

CPR, BLS, ACLS, and PALS certifications are generally valid for two years from the date of issue.

Students receive an official American Heart Association digital eCard. It can be downloaded, printed, or shared electronically whenever needed.

Yes. American Heart Association certifications are widely accepted by hospitals, healthcare employers, EMS agencies, dental offices, nursing programs, and healthcare organizations across the United States.

Yes. Employers can verify your certification using the official American Heart Association eCard verification system.

You can access your digital eCard online or contact CPR Washington if you need assistance retrieving your certification.

How Will I Receive My Online Course Information?

After registering, you’ll receive a confirmation email with instructions for accessing your American Heart Association online course, along with your appointment details.

Yes. The online coursework is compatible with smartphones, tablets, laptops, and desktop computers with internet access.

First, check your spam or junk folder. If you still can’t locate your email, contact CPR Washington, and we’ll resend your registration information promptly.

If you’re unable to access your online course, contact our support team. We’ll help resolve the issue so you can complete your training before your appointment.

Our customer support team is available to answer questions about registration, scheduling, online coursework, certifications, or your upcoming skills session.

Still Have Questions?

Our team is ready to help. We’ll get back to you soon.

What Our Students Say

Hear from Our Certified Professionals

Jadyn Forland
17 hours ago
Easy course and great information and instructions. Thank you!
Carlee Smith
19 hours ago
Insanely easy and very good, clear guidance.
Vanessa Lopez
2 days ago
My BLS was expired. Today my day off. I was able to do a blended course online and take the Manikin exam the same day at 6pm. Thank you for your service.
Response from the owner:Thank you, Vanessa. We're glad we could help you renew your BLS on your day off and that the blended course plus the 6pm manikin exam fit your schedule. If you need any certificates or documentation, we can assist quickly. We appreciate your feedback and look forward to serving you again.
Nicole Bernard
2 days ago
The process was seamless! I felt completed supported and presented for success!!
Amanda
3 days ago
As someone who has taken many CPR courses, CPR VAM's course was excellent! Every step was clearly explained and easy to follow. Being part online and going on for just the skills test was very convenient. I recommend CPR VAM to anyone! Thank you
Very helpful 👌.
ellie price
4 days ago
Easy, clean, and a quiet environment!
Greg Loston
4 days ago
Needed an emergency cert due to not renewing on time. Directions were easy to follow. Clean and efficient environment, pressure free. Would 10 of 10 recommend.
abigail Somers
6 days ago
Really enjoyed my experience ! Would recommend to anyone and everyone !!
Kylie O'Dell
7 days ago
Extremely efficient and easy
Response from the owner:Kylie, thank you for the 5-star review. We're thrilled you found our service extremely efficient and easy and look forward to helping you again soon.
Sheana
1 week ago
Mikayla Smits
1 week ago
Very well done! And the experience was a breeze. Just watch the videos they suggest before to test your skills!
Response from the owner:Thank you, Mikayla — we’re so glad everything went smoothly! It’s great to hear the suggested videos helped you feel prepared. We appreciate your kind words and recommendation, and we look forward to assisting you again.
Exceptional experience. I had passed CPR skill evaluation tests more than five times in different locations across the world and this one was the most convenient and fastest so far! Please make sure you read and follow the instructions in the emails sent to you after the registration and watch recommended videos (worth just 30 min of your time if not less than that). That all will set you up for 100% success on your first try. As someone more experienced, I needed just 18 min to prove my skills with cleaning up the mannequins included. Thank you!
Andrew Garsik
2 weeks ago
Efficient and effective way to get certified or renew. Real time safe.
Zipporah
2 weeks ago
Response from the owner:Thank you, Zipporah, for the 5-star rating! We’re delighted you had a great experience and appreciate your support. We look forward to serving you again soon. If you need anything, please let us know.
Brenda Posterick
2 weeks ago
Best class ever! I love how it goes at your speed and it has practice session for skills if you want before assessment.
Meowlanie
2 weeks ago
This was such a convenient and quick way to get my ACLS renewed! I was able to make an appointment to go in for skills the next day. They provided so much helpful information on how to access the building and how to get the best scores when testing on the manikin. A bit more expensive than other classes, but worth it if you need your certification stat!
Donna Kisskeys
2 weeks ago
The experience was great! I do think there should be a lower price offered for experience and research instead of taking it brand new.
Response from the owner:Thank you, Donna — we’re glad your experience was great and appreciate the helpful suggestion about offering lower-priced options for items used for experience and research. Unfortunately the AHA Heartcode course is the same price regardless of cert status.
Karina Barrios
3 weeks ago
Hazel Utevsky
3 weeks ago
Super easy and seamless experience. I did the online modules and then was able to pass my in person test in 15 minutes! Loved this
Madison Lane
3 weeks ago
Jenn Janowiecki
4 weeks ago
Super easy access, clean, and safe. Most importantly the mannequins are calibrated and functioning! Will definitely use for all of my AHA needs in the future!
David Joung
4 weeks ago
Wanda Lavandier
4 weeks ago
Super easy and convenient! Instructions were provided and the response time was immaculate! Will be using them again in a couple of years!
Wilma Thomas
4 weeks ago
This was the best CPR/PALS course I have EVER taken!!. No stress, no judgements no worries. I love the video guidance as you are doing I ng compressions with feedback. Who's idea was this!! AMAZING!. You even get as much practice as you need. As a travel nurse it is hard to find classes for renewal and such, but this is a FANTASTIC OPTION. I only wish this was implemented nationwide. GREAT JOB GUYS WITH THI PROGRAM. I gotta let everyone know about this one...

Life Saving Courses We Offer

ACLS

Advanced Cardiovascular Life Support

Online Learning

Flexible & self-paced;

Skills Only

Hands-on practice

AHA
Approved

Truster Certification

PALS

Pediatric
Advanced Life
Support

Online Learning

Flexible & self-paced;

Skills Only

Hands-on practice

AHA
Approved

Truster Certification

BLS

Basic Life Support

Online Learning

Flexible & self-paced;

Skills Only

Hands-on practice

AHA
Approved

Truster Certification