FAQ

Frequently Asked Questions

Welcome to our FAQ page. Find answers to frequently asked questions about CPR, BLS, ACLS, and PALS training, including registration, scheduling, requirements, and certification.

Which CPR Certification Is Right for Me?

The right course depends on your profession and certification requirements. CPR is ideal for community members and workplace safety, while BLS is designed for healthcare providers. ACLS and PALS are intended for medical professionals who manage adult or pediatric emergencies. If you’re unsure, check with your employer, licensing board, or school before registering.

CPR teaches the fundamentals of responding to cardiac and breathing emergencies. BLS includes additional healthcare-focused skills such as team-based CPR and AED use. ACLS covers advanced treatment for adult cardiovascular emergencies, while PALS focuses on the emergency care of infants and children.

Yes. CPR Washington provides American Heart Association (AHA) certification courses for CPR, BLS, ACLS, and PALS that follow the latest AHA guidelines.

Absolutely. Whether you’re getting certified for the first time or renewing an existing certification, our courses are designed to guide you through the entire process.

In many cases, yes. Many students complete more than one certification during a single visit.

Yes. We offer blended learning for ACLS, BLS, and PALS certification courses, allowing participants to complete the online educational portion at their convenience before attending a hands-on, in-person skills assessment session.

How Do I Register for a Class?

Simply choose your certification course, select a convenient location and date, then complete your online registration to reserve your spot.

Yes. Many CPR Washington locations offer flexible scheduling with weekday, evening, and weekend appointments.

Yes. If you need to change your appointment, contact CPR Washington as soon as possible. Our team will help you find the next available session based on scheduling availability.

Advance registration is strongly recommended. Reserving your appointment ensures your preferred date and time are available.

Yes. CPR Washington offers on-site training for hospitals, healthcare facilities, schools, businesses, dental offices, and community organizations throughout Washington.

Do I Need to Complete Anything Before My Appointment?

Yes. For blended learning courses, you must complete the required American Heart Association online course before attending your self-guided skills session.

Please bring a valid government-issued photo ID and your online course completion certificate if your course requires one.

Wear comfortable clothing that allows you to kneel and perform chest compressions comfortably during your skills session.

No prior medical experience is required for CPR courses. However, BLS, ACLS, and PALS are intended for healthcare professionals or students entering healthcare careers.

How Does the Skills Session Work?

After checking in, you’ll complete a self-guided skills session using voice-assisted manikins. The manikins provide real-time coaching and feedback while you perform CPR skills according to American Heart Association standards.

No. The hands-on portion is self-guided using advanced voice-assisted manikins. Staff members are available if you need assistance with the equipment or have technical questions during your appointment.

Yes. Every student completes their skills session individually using a dedicated voice-assisted manikin.

Yes. The written exam is completed during the required online learning portion before your in-person skills session.

Students must successfully complete both the online course requirements and the self-guided skills session. The online exam typically requires a minimum passing score of 84% in accordance with American Heart Association standards.

Most self-guided skills sessions can be completed in approximately 20 to 40 minutes, depending on the course and individual progress.

When Will I Receive My Certification Card?

After successfully completing both the online course and skills session, your American Heart Association eCard is typically issued the same day or within 24 hours.

CPR, BLS, ACLS, and PALS certifications are generally valid for two years from the date of issue.

Students receive an official American Heart Association digital eCard. It can be downloaded, printed, or shared electronically whenever needed.

Yes. American Heart Association certifications are widely accepted by hospitals, healthcare employers, EMS agencies, dental offices, nursing programs, and healthcare organizations across the United States.

Yes. Employers can verify your certification using the official American Heart Association eCard verification system.

You can access your digital eCard online or contact CPR Washington if you need assistance retrieving your certification.

How Will I Receive My Online Course Information?

After registering, you’ll receive a confirmation email with instructions for accessing your American Heart Association online course, along with your appointment details.

Yes. The online coursework is compatible with smartphones, tablets, laptops, and desktop computers with internet access.

First, check your spam or junk folder. If you still can’t locate your email, contact CPR Washington, and we’ll resend your registration information promptly.

If you’re unable to access your online course, contact our support team. We’ll help resolve the issue so you can complete your training before your appointment.

Our customer support team is available to answer questions about registration, scheduling, online coursework, certifications, or your upcoming skills session.

Still Have Questions?

Our team is ready to help. We’ll get back to you soon.

What Our Students Say

Hear from Our Certified Professionals

Loved this CPR, great communication, great way to self learn, and received help instantly when needing assistance. Thank you
Response from the owner:Brandee, thank you for your kind review. We are glad the CPR format supported your self learning and that our team could provide quick assistance when needed. Your feedback motivates us to keep delivering clear communication and helpful support.
Jack S.
1 week ago
Mitch Arends
1 week ago
Quick, efficient, no wasted time
Meggan
2 weeks ago
Great space to work from and very informative!
Noelle Hwang
3 weeks ago
I was skeptical at first because I have only ever done the traditional four hour class with an instructor but this was an amazing and convenient experience! I was able to get my AHA BLS certification renewed and only had to spend ~20 minutes doing the skills portion after completing the online modules. Everything was explained clearly and the online modules allowed me to go over topics I already knew briefly while going more in-depth on topics I had forgotten. The tips and tricks video guides they sent were also very helpful for showing me what to expect and how to pass the skills portion properly.
Response from the owner:Noelle, thank you for sharing your experience. We’re glad the blended format and tips videos made your renewal efficient and clear, and that the skills session fit smoothly into your schedule. It means a lot that the modules helped refresh areas you had forgotten. We appreciate your kind feedback.
Gia Carbonaro
3 weeks ago
Response from the owner:Gia, thank you for your four-star rating and for taking the time to leave feedback. We value your input and look forward to welcoming you again and making your next visit even better.
Natalie Rittman
3 weeks ago
Response from the owner:Natalie, we appreciate your five-star rating and are delighted you had a great experience. We look forward to welcoming you back and always value any feedback you’d like to share to help us improve.
Lex Phillips
3 weeks ago
Photo from customer review
Response from the owner:Thank you for your kind feedback! We’re so glad you had a great experience and appreciate you choosing us.
Megan
3 weeks ago
Very easy process. It was nice to be by yourself. Easy place to find. Very straight forward process.
No shortage of 5-star reviews here, but I’m just gonna add one… I have been a nurse for 25 years, so I’ve taken BLS many times and in all kinds of settings (work-sponsored, etc. — even took the class on a lady’s houseboat once). The only thing that would have helped is if I could have had my manekins on the floor (due to some t-spine issues of mine) — and usually people who are “down” and needing this kind of care are in the ground anyway. 😮‍💨 Maybe next time. 🙃 This really was the best experience, though — 10/10 for convenience, guidance, and communication. 110% hassle free process, but thorough — I will for sure go this route again the next time I’m due. Thanks, guys!
Response from the owner:Thank you, Stephanie, for sharing such thoughtful and detailed feedback! After 25 years of taking BLS courses in all kinds of settings, we’re especially grateful to hear that you found this experience convenient, thorough, and hassle-free. We’re glad the guidance and communication helped make the process smooth from start to finish. We also appreciate your suggestion about having the mannequins available on the floor. We understand how that positioning could be helpful, and we’ll keep your feedback in mind as we look for ways to improve the skills setup. Thank you again for your support—we’ll be happy to have you back for your next renewal!
amy p
4 weeks ago
Very smooth process. I was worried about doing an automated class but it was very clear and I actually felt like the CPR feedback was more thorough
Calvin Choi
4 weeks ago
Easy to sign up and complete the course. Perfect for a busy lifestyle
Response from the owner:Calvin, we’re glad the sign-up and course fit smoothly into your busy schedule. Thank you for the five-star review, your feedback motivates our team and helps others find us. We look forward to supporting you again when you need flexible learning.
Bethany & Ryan
4 weeks ago
It was so easy and extremely nice to be able to come in and get everything done in such an efficient way! Easy to use and plenty of practice time. 🙂
Response from the owner:Bethany & Ryan, we appreciate you taking the time to leave such a positive review. It’s wonderful to hear the visit went smoothly and that you had plenty of hands-on practice. We’re glad the process was convenient for you and look forward to seeing you again.
Brianna Britt
4 weeks ago
Response from the owner:Brianna, we appreciate your five-star rating and that you chose us. Your support means a lot and motivates our team to keep improving. We look forward to serving you again.
Andrea Aguas
1 month ago
The room was very well kept and I absolutely loved the privacy it really helped ease my nerves.
Response from the owner:Andrea, we appreciate your kind review. It means a lot to hear the tidy room and the privacy helped calm your nerves. Your feedback encourages our team to keep providing that level of care. Thank you for sharing your experience.
Trinity Nordlie
1 month ago
Response from the owner:Trinity, thank you for the five-star review. We are glad you had a positive experience and appreciate you taking the time to share it. We look forward to serving you again.
Cambrie Rickard
1 month ago
This was a really great course. All of the videos on the website helped me feel confident going into the test, and I appreciated the video instructions on how to find the room where the skills check takes place. Overall, the entire experience was amazing, I would recommend this to anyone needing their BLS certification!
Josey Olive
1 month ago
Great place! Helped me with my geting my BLS Provider cert renewed.
Response from the owner:Josey, we appreciate you sharing this feedback. It’s wonderful to hear we made renewing your BLS Provider certification easy. Thank you for choosing us, and we hope to support you again in the future.
Sarah Vaughn
1 month ago
Smoothest CPR skills check off I’ve ever completed! They make sure you are set up for success. Convenient appointment times. Highly recommend!
Response from the owner:Sarah, thank you for the glowing review. We’re delighted the skills check felt efficient and supportive, and that our scheduling worked well for you. Your recommendation means a great deal to our team.
Makenzie Hanna
2 months ago
Response from the owner:Thank you for your kind feedback! We’re so glad you had a great experience and appreciate you choosing us.
Response from the owner:Thank you, Michelle and Colin, for the wonderful five-star rating. We truly appreciate your support and are delighted you had a great experience with us. We look forward to welcoming you back soon. If there is anything we can do for you, please reach out.
Beverly Singer
2 months ago
This was a convenient way to get my CPR certification! I have done many in person classes and I felt this was just as effective if not more to do the work on my time online and get good feedback from the hands on portion.
Response from the owner:Thank you, Beverly, for the great review. We’re glad our blended CPR course fit your schedule and provided effective instruction with helpful hands-on feedback. It’s wonderful to hear the online format matched or exceeded your in-person experiences. We appreciate you choosing us and look forward to supporting any future certification needs.
Katia Alvarez
2 months ago
Simple and convenient!!! Highly recommend
Response from the owner:Thank you, Katia! We're thrilled you found our service simple and convenient and truly appreciate your recommendation. We look forward to serving you again—please reach out if you need anything.
Abbey Horrocks
2 months ago
Response from the owner:Abbey, thank you so much for the 5-star rating. We’re thrilled to hear you had a great experience and truly appreciate your support. We look forward to welcoming you back soon and please reach out if there’s anything we can do for you.
Alrich
2 months ago
If you are not fond of large classes, this option provides a more personalized learning experience. The training offers a smooth, hassle‑free booking experience.
Response from the owner:Thank you, Alrich, for the great review. We're glad you appreciated the smaller class size and personalized learning experience, and that the booking process was smooth and hassle free. We look forward to welcoming you back for future training sessions.

Life Saving Courses We Offer

ACLS

Advanced Cardiovascular Life Support

Online Learning

Flexible & self-paced;

Skills Only

Hands-on practice

AHA
Approved

Truster Certification

PALS

Pediatric
Advanced Life
Support

Online Learning

Flexible & self-paced;

Skills Only

Hands-on practice

AHA
Approved

Truster Certification

BLS

Basic Life Support

Online Learning

Flexible & self-paced;

Skills Only

Hands-on practice

AHA
Approved

Truster Certification